Consumer support
We’re here to help.
Questions about an order, a product or our 50-day guarantee? Write to us, start a chat or send us a message on social media.
We reply Monday to Friday, 9:00–17:00 CET
Thank you, your message is on its way.
We’ll reply to the email address you gave us, Monday to Friday, 9:00–17:00 CET.
Quick answers
All questions & answers
Your answer might already be here.
Where is my order?
We dispatch within 1–3 business days and email you the tracking number.
Read more50-day money-back guarantee
How it works and how fast refunds arrive.
Read moreHow to use
Daily amount, temperature and storage for every product.
Read moreLab tests & certificates
GMP, HACCP, ISO 9001, the clinical study and batch reports.
Read moreCompany
BTI KI Trening d.o.o.Novi svet 6
4220 Škofja Loka, Slovenia
VAT: SI41972376
Made in Slovenia
Mountaindrop is mixed and filled in Ljubljana by BTI KI Trening d.o.o., at Medveščkova ulica 8, 1000 Ljubljana.
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Shops & wholesale
Looking for Mountaindrop in a store near you, or want to sell it?
See our distributors