Your purchases matter! Earn 1 "DROP" loyalty point for every 1€ spent on purchases*. This is our way to say thank you for your continuous support and love for the Mountaindrop product family!
*There is a minimum purchase threshold of 20€ before "Drops" start accumulating
**Drop earnings are always rounded down to the nearest whole number
Earn additional "DROPS"
In addition to the loyalty points you earn for every 1€ spent, you gain extra loyalty points for larger purchases
At55€spentyou earn+10 Bonus Drops
At100€spentyou earn+20 Bonus Drops
At150€spentyou earn+30 Bonus Drops
At200€spentyou earn+50 Bonus Drops
More Drop Earning Methods
+50 bonus Drops
First-time customers receive 50 bonus Drops on their initial purchase
+100 bonus Drops/ Referral
If you refer a new customer who makes a purchase you receive 100 bonus Drops
+25 bonus Drops/ review
Customers can earn 25 Drops for each verified product review they submit, with a limit of 3 rewarded reviews per month
+10 bonus Drops
Sign up to our newsletter and receive 10 bonus Drops
HOW TO REDEEM
Drops can be exchanged for discounts on future purchases
100 Drops =5€ discount
Customers must have a minimum of 100 Drops to make a redemption
There is a maximum redemption limit of 50% of the order value
Exclusions and Special Cases
Drops are not earned on shipping fees or taxes
For items purchased at a discount, Drops are earned based on the actual amount paid, not the original price
Any items discounted by more than 40% are excluded from earning Drops
Drop Balance Updates
A customer's Drop balance should be updated immediately after a purchase or redemption
Customers should be able to view their current Drop balance and any upcoming expirations in their account dashboard.
Drop Expiration
All Drops have a lifespan of 12 months from the date they are earned
After 12 months, unused Drops expire and are removed from the customer's balance
Returns and Refunds
When a customer returns an item, the Drops earned from that purchase are deducted from their balance
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